Aftersales Intern

Date: 22-Jan-2022

Location: NSW

Company: VGA

The Company

Volkswagen Group Australia is one of the world's leading automobile manufacturers, employing more than 600,000 people all around the world and selling its vehicles in more than 150 countries. Volkswagen Group Australia (VGA) is part of this success story. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands such as Volkswagen, Audi, Porsche, Lamborghini, Skoda and many more.

The Role

Audi Australia Pty Ltd is looking to appoint a motivated Intern within the Aftersales Department in Audi Australia to support the team with the strong growth that the company is experiencing.

This is an exciting full-time opportunity based in our Sydney head office, reporting to the Aftersales Operations Manager. You will also have the opportunity to work with other team members within the department as well as directly with Aftersales Director.

Selection Criteria

To qualify for this role, you must have:

  • Assist with ACAP administration tasks.
  • Assist with the development of programs to achieve all relevant qualitative and quantitative Aftersales performance targets.
  • Assist in implementing Audi Australia’s short and long term Service strategies in order to position AA for success against competitors, market pressures and industry drivers and measures, including digital retail in the service departments.
  • Assist with the development of programs to achieve all relevant qualitative and quantitative Aftersales performance targets.
  • Ensure consistent processes and procedures are available to enable pre-sale and Aftersales Service Operations at both dealership and distributor levels to operate in a professional and profitable manner whilst adhering to the policies of the vehicle manufacturer.


To be considered for this position you would bring:

  • Dealership Service and Parts experience desirable.
  • Previous  Customer Service experience
  • A recent graduate in business, marketing or related disciplines
  • Fluent English; good communication skills, high attention to detail
  • Strong research, analysis and reporting skills
  • Intermediate to Advanced MS Office skills

Why Volkswagen?

Working at Volkswagen not only provides tremendous opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation. The benefits are what we like to call V-mazing – flex work, attractive lease-car rates for you and your family, generous paid parental leave, purchased annual leave scheme, life and salary continuance insurance, subsidised on site café, and discretionary annual performance bonus – to name a few!

Volkswagen is an equal employment opportunity employer. We encourage applications from all diverse backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

If this sounds like the role for you to drive your career to great heights with a world-class organisation, APPLY NOW!! We are interviewing candidates for an immediate start!