Customer Experience Intern

Date: 23-Nov-2021

Location: NSW

Company: VGA

The Company

Volkswagen Group Australia is one of the world's leading automobile manufacturers, employing more than 600,000 people all around the world and selling its vehicles in more than 150 countries. Volkswagen Group Australia (VGA) is part of this success story. The wholly-owned subsidiary has its National Sales Centre based in Sydney, home to some of Australia's most recognisable brands such as Volkswagen, Audi, Skoda and many more.

The Role

We are now looking to recruit for our Volkswagen Customer Experience team with a 12 month Intern position now available.

To support the Group Customer Experience team across development and execution of all Training Academy, Customer Experience and Customer Insights Initiatives.  Woking with multiple internal & external stakeholders across several projects – with competing priorities. This includes all co-ordination roles that support the core function and service delivery of all  our services across the VGA group of Brands . 

Selection Criteria

To qualify for this role, candidates will need to possess the following:

  • Business acumen and tertiary qualifications (In business, marketing or commerce). Any industry or corporate experience will be highly valued.
  • Professional presentation and the ability to communicate at all levels.
  • Basic understanding and interest of marketing is essential.
  • Be a team player, punctual, reliable and empathetic.
  • Willingness to learn and seek out constructive feedback.
  • Excellent organisation skills with proven ability to work autonomously and work well under time pressure.
  • Time and project management skills with ability to juggle a wide range of competing demands.
  • Intermediate to Advanced MS Office skills, especially Excel and PowerPoint.
  • Intermediate research, analysis and reporting skills.
  • Problem solving skills and the willingness to find solutions and complete tasks to high quality.
  • High level of accuracy and attention to detail.
  • Proactive attitude/approach.
  • Fluent English with good communication skills.

Why Volkswagen?

Working at Volkswagen not only provides tremendous opportunities for growth, personal development, and career opportunities, but we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation. The benefits are what we like to call V-mazing.

Volkswagen is an equal employment opportunity employer. We encourage applications from all diverse backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.