Technical Training Specialist

ROLE: Technical Training Specialist

Location: Essendon, Melbourne

Role duration: Permanent

About our Company

Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.

WHY Group Aftersales:

The Group Aftersales team is focused on delivering an exceptional ownership experience for customers with Volkswagen, Škoda, CUPRA and Audi vehicles. The team works closely with our dealer network to ensure vehicle servicing, repairs, maintenance, spare parts, accessories, technical support and customer care are delivered to the highest standards for our customers.

About your new Role

We’re looking for a Technical Training Specialist who is passionate about the automotive industry and skilled in delivering engaging, impactful training programs. In this role, you’ll develop, evolve and deliver technical training that enhances product knowledge, lifts technical expertise, and ensures our staff and dealer network are equipped to deliver the outstanding customer experiences our brands are known for.

Your main responsibilities will include:

• Design and deliver engaging technical qualification programs across Volkswagen Group Australia brands
• Develop training content using adult learning techniques, ensuring programs remain current and effective
• Facilitate technical courses and assessments to build capability within the dealer network
• Support apprenticeship programs and liaise with third parties to achieve training outcomes
• Maintain training facilities, vehicles, and materials to the highest standards
• Collaborate with Technical Support and Product Support teams to provide advanced product knowledge and technical presentations
• Contribute to continuous improvement by evaluating and refining training content and delivery methods

About you
To succeed in this role, you will need to possess the following:

• Formal Technician qualification
• Strong technical expertise and problem-solving ability within the automotive industry
• Demonstrated experience in developing and delivering training programs
• Knowledge of Aftersales Qualifications and the broader automotive environment
• Excellent communication, influencing, and coaching skills
• Strong organisational and time management abilities
• Proficiency with Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Previous experience with Volkswagen Group brands (highly regarded)

Our Benefits, Rewards and Recognition include:

• A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 36% of our vacancies are filled by internal candidates!
• Flexible working arrangements with our hybrid work model balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia
• Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks
• Annual fitness and wellbeing subsidy towards a facility of your choice
• Access to the VGA Car Lease Program
• Discounts on Audi, Cupra, Skoda and Volkswagen car purchases
• Free entry to Dubbo and Taronga Zoo for you and your family

Why Volkswagen Group Australia (VGA)?

Working at VGA provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.

If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!

Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.

To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.

Successful applicants will be required to complete background checks through our external provider as a condition of employment.

If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to the dedicated Talent Acquisition Business Partner Rhiannon Hardie at rhiannon.hardie@vwga.com.au.

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